Last updated: April 2026

1. Inleiding

Welkom bij LOVASKIN, beheerd door NOVELLIA EUROPE SPRL. Deze gebruiksvoorwaarden zijn van toepassing op uw gebruik van onze website lovaskin.com en op alle aankopen die u via onze online winkel doet.

Door onze website te bezoeken of een aankoop te doen, gaat u akkoord met deze gebruiksvoorwaarden. Als u het niet eens bent met enig onderdeel van deze voorwaarden, verzoeken wij u onze website of diensten niet te gebruiken.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and your continued use of the website after changes are posted constitutes your acceptance.

2. Toelatingsvoorwaarden

Om onze website te gebruiken en onze producten te kopen, moet u:

•       Be at least the age of majority in your country or region of residence

•       Have obtained permission from a parent or guardian if you are a minor

•       Not use our products or services for any illegal or unauthorised purpose

•       Comply with all applicable laws in your jurisdiction

3. Orders and Account Information

Wanneer u een bestelling plaatst, gaat u akkoord met het volgende:

•       Provide current, complete, and accurate information

•       Promptly update your email address, shipping address, and payment information as needed

•       Ensure all information provided is truthful and not misleading

We reserve the right to refuse or cancel any order at our discretion, limit quantities, or cancel orders where we detect inaccurate or fraudulent information.

4. Producten en prijzen

Products may be available exclusively online and in limited quantities. We reserve the right to discontinue any product at any time without notice. Product images are displayed as accurately as possible, but we cannot guarantee exact colour reproduction on all devices.

All prices are subject to change without notice. We are not liable for any price changes or modifications.

5. Retourzendingen en terugbetalingen

Alle retourzendingen en terugbetalingen vallen onder ons retour- en terugbetalingsbeleid, dat u op onze website kunt vinden. Lees dit beleid zorgvuldig door voordat u een aankoop doet.

6. Intellectuele eigendom

All content on this website, including text, images, graphics, logos, videos, and design, is the exclusive property of NOVELLIA EUROPE SPRL or its content suppliers and is protected by Belgian and international intellectual property laws. Reproduction, distribution, or use of any content without our prior written consent is strictly prohibited.

7. Gedrag van gebruikers

U stemt ermee in om het volgende niet te doen:

•       Use our website for any unlawful purpose

•       Transmit viruses, malware, or any harmful code

•       Harass, abuse, or harm others

•       Submit false or misleading information

•       Collect personal information of other users

•       Engage in spam or phishing activities

•       Interfere with the security or functionality of our website

•       Violate any intellectual property rights

If you submit reviews, comments, or feedback, you grant us a perpetual, royalty-free licence to use, publish, and distribute your content. You confirm your submissions do not violate any third-party rights.

8. Diensten van derden en links

Our website is hosted by Shopify Inc. and may include links to or tools from third-party services. These are provided for your convenience. We do not monitor or control third-party content and accept no responsibility for it. Your use of third-party tools is at your own risk.

9. Privacy

Uw persoonsgegevens vallen onder ons privacybeleid. Door onze website te gebruiken, stemt u in met het verzamelen en gebruiken van uw gegevens zoals beschreven in ons privacybeleid.

10. Disclaimers and Limitation of Liability

We do not guarantee that our website will be uninterrupted, error-free, or secure at all times. All products and services are provided 'as is' and 'as available'.

To the maximum extent permitted by law, NOVELLIA EUROPE SPRL, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products. Some jurisdictions do not allow exclusion of certain warranties, so these limitations may not apply to you.

11. Vrijwaring

You agree to indemnify and hold harmless NOVELLIA EUROPE SPRL and its affiliates, officers, directors, agents, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms of Service, violation of any law, or use of our website or products.

12. Toepasselijk recht en bevoegde rechter

These Terms of Service are governed by and construed in accordance with the laws of Belgium. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Brabant Wallon, Belgium.

13. Scheidbaarheid

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be removed. The remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Beëindiging

You may stop using our website and services at any time. We may terminate or suspend your access immediately, without notice, if you breach these Terms of Service, we suspect fraudulent activity, or we determine termination is necessary in our sole discretion. All obligations incurred before termination remain valid.

15. Volledige overeenkomst

These Terms of Service, together with our Privacy Policy and Returns and Refund Policy, constitute the entire agreement between you and NOVELLIA EUROPE SPRL. They supersede any prior agreements, communications, or proposals.

16. Contact

Als u vragen heeft over deze servicevoorwaarden, neem dan contact met ons op:

NOVELLIA EUROPE SPRL (trading as LOVASKIN)

16 Place de l'Université, 1348 Louvain-la-Neuve, Belgium

Company registration number: 0836.035.080

VAT number: BE0836035080

Email: [email protected]

LOVASKIN — NOVELLIA EUROPE SPRL | [email protected] | lovaskin.com | April 2026